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EllaCycle - FAQ

Recycling in partnership with Ella’s Kitchen®

Participating locations
2,476
Available locations
24
Waste recycled
2,120,241
Money raised
£40,968.93

Please log into your account on the TerraCycle website. Select the “PROFILE” tab and then “COLLECTION PROGRAMMES“ and you will see a grey X to the right of each programme.

You can redeem your points at any time towards a variety of charitable gifts or a cash donation (cheque) to any UK based non-profit or charitable organisation, including schools.

Please keep in mind that there is a minimum of 1,000 points or £10 needed for a cash donation. Cash donations are mailed directly to the charity, twice a year in June and December. All cash donations requested between 1st May and 31st October will be sent out in December. All cash donations requested between 1st November and 30th April will be sent out in June.

TerraCycle collects thousands of units of waste a day – in order to keep track of the waste we count all the shipments received using an average weight. We establish an average weight for each waste stream (baby food pouches, baby wipes packaging, coffee wrappers etc) collected through a brigade – your account will be credited based on the weight of the package sent in and weighed at TerraCycle facilities, not on individually counted units.

The average unit weight for EllaCycle is 9g. For each 9g of weight within your 0.9kg shipment you earn 2 TerraCycle points.

Each TerraCycle point can be redeemed for a payment of £0.01 to the UK based charity, nursery or school of your choice.

There is a minimum shipment size of 5 kg (approx. 550 used Ella's Kitchen® Pouches), which means you will only receive TerraCycle points if your shipment weighs more than 5 kg. You can send in up to 70 kg of EllaCycle Packaging using our standard pre-paid label. Remember, the bigger the packages the better as it is better for the environment if you send fewer larger parcels.

You can still send in lighter shipments for recycling, but you will not get any points for them.

When you want to post a shipment, print your label and attach it securely onto the shipment.We recommend using any old cardboard box – which can be obtained from your local supermarket or home deliveries Then simply order a free pick-up via UPS by calling 03457 877 877, and UPS will collect at your location. You can also drop-off your parcel at your closest UPS drop-off point, which you can find here

You can download standard postage labels by following the instructions below:

  1. Sign into your account using your registered user name and password
  2. Click on PROFILE at the top right hand side of the homepage
  3. Click on "SEND US YOUR WASTE"
  4. Underneath the EllaCycle Programme select "GET SHIPPING LABEL"
  5. Select “print” in your file menu and print directly to your printer
  6. Attach the label to your box and order a free pick-up via UPS by calling 03457 877 877, and UPS will collect at your location. You can also drop-off your parcel at your closest UPS drop-off point, which you can find here.

Please note, each label has a unique barcode and can only be used once.

If you don't have immediate access to a printer you can print your labels at a later time as the label is also emailed to you.

Please don't photocopy your mailing label. Each label you download has a unique barcode that can only be accepted by our system once and is how we credit your account for the money you raise for charity.

No, all shipping is free! The postage costs are paid for by TerraCycle. The UPS postage labels we provide are prepaid and ready to use.

Please make sure to create a new label for each package you send in. 

Sign into the TerraCycle website. Once you are signed in, click the Profile Tab and simply edit your account information.

If you are require any further assistance our customer support team will be happy to help you. Contact them on Customer Support or 0800 984 0470

Signing up for EllaCycle is easy! You will need to provide a valid email address and mailing address. That’s it!

We welcome anyone to sign up for EllaCycle. Why not get together with friends, your baby groups, nursery or school to collect as much as possible. You can download a poster to advertise the scheme from our RESOURCES section. Remember, together we can help eliminate waste and help save millions of packages from entering our landfills.

You can send in the following Ella's Kitchen packaging:

Stage 1, Stage 2, Stage 3, Baby Brekkie, pasta sauce and Smoothie Fruit pouches including the caps, and all snack wrappers. You can also send in any other brand of baby food pouch.

Yes you need to send back a shipment within 6 months of your registration to the programme and if you are inactive for a 6 month period during any other time you may be removed to enable someone that is on the waiting list and wants to participate to join.